Tuesday, January 7, 2014 PENNSYLVANIA AMERICAN WATER WARNS
RESIDENTS TO GUARD AGAINST IMPOSTERS FOLLOWING BRIDGEPORT ROBBERY
NORRISTOWN, Pa. (January 7, 2014) – Pennsylvania American Water today is alerting customers to be aware of imposters posing as water utility employees to gain entry to their homes. Two individuals claiming to represent the water company approached a Jefferson Street resident in Bridgeport last week under the guise of investigating a main break and checking household pipes. The incident resulted in a robbery, which is under investigation by local police.
The company reminds customers that all Pennsylvania American Water service personnel wear uniforms, drive company-branded vehicles and wear photo identification badges with the company’s logo. Customers are urged to take time to examine the photo identification tag whenever a Pennsylvania American Water employee arrives at their home or business. The company does not accept payment at a customer’s house or business.
Pennsylvania American Water is committed to safety for its employees and customers. If a utility worker comes to your home and you are not expecting them, do not let them into your home without proper identification. Residents with any suspicions or questions about service personnel representing Pennsylvania American Water should call the customer service center at 1-800-565-7292.
Pennsylvania American Water, a subsidiary of American Water (NYSE: AWK), is the largest water utility in the state, providing high-quality and reliable water and/or wastewater services to approximately 2.2 million people. Founded in 1886, American Water is the largest publicly traded U.S. water and wastewater utility company. With headquarters in Voorhees, N.J., the company employs approximately 6,700 dedicated professionals who provide drinking water, wastewater and other related services to an estimated 14 million people in more than 30 states and parts of Canada.